Documentation
Everything you need to set up, configure, and get the most out of BotInbox. Guides, API reference, and tutorials.
Getting Started
Set up your organization, invite team members, connect your first channel, and start managing conversations.
API Reference
Full REST API documentation with authentication, endpoints, request/response examples, and SDKs.
Channels
Learn how to set up and manage email, WhatsApp, live chat, and custom API channels.
AI & Chatbots
Configure AI-powered auto-replies, build knowledge bases, and set up chatbot flows.
Automation
Create automation rules for auto-assignment, auto-labeling, SLA management, and custom workflows.
Webhooks & Integrations
Set up webhooks, connect third-party services, and build custom integrations with our API.