Cookie Policy
Last updated: March 1, 2026
This Cookie Policy explains how BotInbox ("we", "us", "our") uses cookies and similar technologies when you visit our website at botinbox.com and use our services. This policy should be read together with our Privacy Policy.
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or mobile) by websites you visit. They are widely used to make websites work efficiently, provide information to site owners, and enhance user experience. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period or until you delete them).
2. Legal Basis for Cookies
Under the EU ePrivacy Directive and GDPR:
- Strictly necessary cookies do not require your consent. They are essential for the Service to function and cannot be disabled.
- Functional cookies that remember your preferences (such as theme) are placed based on legitimate interest but can be disabled.
- Analytics cookies (if any) require your explicit consent before being placed. We will not set these cookies until you opt in via our cookie consent banner.
We do not use advertising, marketing, or third-party tracking cookies.
3. Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are required for the Service to function. Without them, you cannot log in or use core features. They cannot be disabled.
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
| next-auth.session-token | Maintains your authenticated session securely. Contains an encrypted JWT token. | First-party | 30 days |
| __Secure-next-auth.session-token | Same as above, used when served over HTTPS with Secure flag. | First-party | 30 days |
| next-auth.csrf-token | Prevents cross-site request forgery (CSRF) attacks on authentication. | First-party | Session |
| next-auth.callback-url | Stores the URL to redirect to after authentication. | First-party | Session |
3.2 Functional Cookies
These cookies remember your preferences to enhance your experience. They are not strictly necessary but improve usability.
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
| botinbox-theme | Stores your light/dark theme preference (localStorage). | First-party | Persistent |
| botinbox-cookie-consent | Stores your cookie consent preferences. | First-party | 1 year |
4. Local Storage
In addition to cookies, we use browser local storage to store UI preferences (such as sidebar state and theme). Local storage data is stored only on your device and is never transmitted to our servers.
5. How to Manage Cookies
You have several options for managing cookies:
- Cookie consent banner: When you first visit our site, you can accept or customize your cookie preferences via our consent banner. You can change your preferences at any time by clicking "Cookie Settings" in the footer.
- Browser settings: Most browsers allow you to block or delete cookies through their settings. Note that blocking strictly necessary cookies will prevent you from using the Service.
- Device settings: On mobile devices, you can manage cookies and local storage through your device's browser settings.
Note: Disabling strictly necessary cookies will prevent you from logging in and using core features of BotInbox. Functional cookies can be disabled without affecting core functionality but may degrade your experience (e.g., theme preferences will not be remembered).
6. Third-Party Cookies
BotInbox does not use any third-party cookies for advertising, remarketing, or cross-site tracking. We do not allow any third-party to place cookies on our site for their own purposes. All cookies used by our Service are first-party cookies set by BotInbox.
7. Do Not Track
We respect "Do Not Track" (DNT) browser signals. Since we do not use any tracking or advertising cookies, our Service behaves identically regardless of your DNT setting.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated through a notice on our website. The "Last updated" date at the top indicates when this policy was last revised.
9. Contact Us
If you have any questions about our use of cookies or this policy, please contact us:
- Email: privacy@botinbox.com
- General inquiries: Contact page