Security at BotInbox
Your data security and privacy are our top priority. We implement industry best practices to protect your information at every layer.
How we protect your data
Security is not an afterthought — it is built into every layer of our platform.
Encryption at Rest & In Transit
All data is encrypted using AES-256 at rest and TLS 1.3 in transit. Your conversations and customer data are never exposed in plaintext.
Authentication & Access Control
Role-based access control, secure password hashing with bcrypt, JWT-based sessions, and organization-level isolation.
Infrastructure Security
Hosted on enterprise-grade cloud infrastructure with DDoS protection, automated backups, and network-level firewalls.
Privacy by Design
We collect only what is necessary. Your data is never sold or shared with third parties. Full GDPR compliance built in.
Regular Audits
We perform regular security audits, dependency vulnerability scanning, and penetration testing to identify and fix issues proactively.
Incident Response
Dedicated incident response procedures with notification within 72 hours. We take every security event seriously.
Found a vulnerability?
We take security reports seriously. If you have discovered a security issue, please contact us responsibly.